| Q: |
Printing: What is the difference between CMYK and Spot Colour Printing? |
| A: |
In many cases when we quote the printing of your stationery, we may provide you with a choice of printing methods; CMYK or Spot Colour. There is a difference in price
CMYK is 4 colour printing (full colour printing) and is gang printed with other colours. The result is of a high quality and the majority of our clients are happy to proceed with this type of printing. The only limitation is that the shades of colours may vary slightly when you reorder. A bit like buying paint, each time you buy there may be a slight difference in the shade you have chosen.The finished product is great, just the slight variation between orders. CMYK is the more economically priced option of the two.
Spot Colour printing utilises exact Pantone shades. This means that there will be consistency for each and every print. The printing process is more involved and more expensive, but if you do require that the shade of each colour is the same each and every time you order then you should order Spot Colour Printing. Spot Colour printing is the more expensive of the two options. |
| Q: |
Where can I see your portfolio? |
| A: |
You’ll find a selection of our portfolio at http://www.logoimpress.com.au/sampledesign.php
http://www.logoimpress.com.au/ciddesign.php |
| Q: |
How does your guarantee work? |
| A: |
By visiting www.logoimpress.com.au/process you can see that we take a lot of care to create a logo that you will absolutely love. We do ask that you provide as much information about your needs as possible, and we’ll then present you with a number of first concepts as a starting point. In the oddest of odd events that you don’t want to continue, we’ll give you back your money minus an administrative fee of $50. If you continue after first concepts have been presented, refunds are not available. Therefore to request a refund, you must cancel your project before any revisions have been made.
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| Q: |
Are your designs 100% original? |
| A: |
Absolutely! We don’t use templates. We listen to your ideas and comments and don our creative hats to develop original logos that will impress you. |
| Q: |
What formats will your supply my logo in? |
| A: |
When the logo is complete, we will supply your new logo in the following formats:
Your Logo Kit shall include all digital files (GIF and JPG at 72dpi for web), vector files which can easily be resized & used for printing purposes, high resolution image *.TIFF, *.EPS in RGB. Other files include *.PSD and *.BMP bitmap images (other formats upon request). All files will be emailed to you.
Logo design provided for web & print usage (.GIF, .JPG, .AI, .EPS and .TIFF 300 DPI).
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| Q: |
Can you design my stationery too? |
| A: |
We sure can. In fact if you look at our portfolio you’ll see that we’ve designed the corporate stationery for lots of impressed customers. We can design your business cards, letterhead, envelopes, and with compliments slips. And if you have other design requirements such as advertising design and brochure design, we can also cater for your needs too. You can select a Corporate Identity (CID) package and for any special needs just email us and we’ll try to impress you there too. |
| Q: |
Can you print my business cards and business stationery to save me the hassle of going to a printer? |
| A: |
Absolutely! We can save you time and the hassle of running around to printers. Let us do it for you and you can relax and spend time on what you want to do. We’ll send you a quote with various relevant options. We can deliver anywhere in Australia. |
| Q: |
How do I pay? |
| A: |
We accept online payment via Visa, MasterCard and Paypal (a subsidiary of eBay.com). All payments are processed securely via PayPal’s third party processing system.
If you prefer not to pay by credit card, you can pay by electronic direct funds transfer into our bank account. Please send us an email advising which design package you wish to purchase and stating that you want to pay direct into our bank account. We’ll send you the relevant details by reply email. |
| Q: |
How will you communicate with me? |
| A: |
We find the best way to communicate is via email. That way, you can take your time to look over updated designs as your logo is being developed and let us know your comments at your convenience. Email also means that we can develop your logo faster because there is no need to schedule meeting after meeting. Emails also means that we are able to keep our costs down and keep our services very competitive.
However, if you prefer to speak by phone, we can also call you at your convenience, or you can reach us in Australia on 1300 553 878. |
